Finally, a retail stack that matches how you work

Running a successful outdoor retailer is not easy, especially when managing multiple systems or an “all-in-one” that fails to meet more complex needs. You need a tech stack that seamlessly syncs data across your point of sale (POS), online store, ticketing tools, spreadsheets, and calendars.

Workmate replaces all that. It’s embedded directly in Shopify POS and Admin, so your team can create work orders, track service, assign jobs, update inventory, and close out sales in one workflow

Built on Shopify. For Shopify.

TRUSTED BY

Purposefully Built for Outdoor Retailers

    • YMM fitment guide (year/make/model)

    • Serialized inventory and frame tracking

    • “Hook” storage and ready-for-pickup alerts

    • Rentals, service, assembly workflows

    • Seasonal rental tracking + cross-store pooling

    • Serialized tune-up logs and damage notes

    • Intake forms with waivers and binding settings

    • Calendar-based booking and service reminders

    • Rod/reel repair workflows with serial lookup

    • Custom fields for model, make, and warranty status

    • Seasonal service reminders and intake notes

    • Booking flows for in-store customization or guided trips

    • Gear assembly, repair, and bundle management

    • Trip/rental scheduling tied to Shopify orders

    • Serialized gear management for inspections

    • Delivery scheduling, storage, and maintenance reminders

Gain Control & End-to-End Visibility with WorkMate

Seamlessly manage all customer requests and orders in one integration to Shopify’s POS system. Empower teams with streamlined workflows and optimize operations with actionable analytics, no matter how many store locations or employees.

Handled with ease on WorkMate

1M+ SKUs per brand

Compared to manual work order creation

Up to 5x faster

Why Merchants Switch to WorkMate

Built for real-world store operations

Track repairs, manage services, quote jobs, and fulfill orders for specialty retailers, including those focused on biking, skiing, fishing, and climbing.

Staff-ready from Day One

Train new hires or seasonal staff in under a day. Workmate was designed for fast onboarding and high-turnover environments, enabling brands to go live in as little as 30 minutes.

Native to Shopify, not bolted on

Sync and centralize POS, Admin, inventory, products, customers, and service tickets. Skip the batch jobs, sync lags, duplication, and heavy development set-up for faster ROI.

Works for 1 store or 10

Scale with WorkMate and leverage flexible pricing, modular features, and advanced capabilities, from Shopify Basic to Enterprise. Enjoy self-service or complimentary implementation, along with complimentary POS hardware, for early adopters.

What You Can Do with WorkMate

 Work Orders

Build custom workflows for service, rentals, assemblies, or repairs. Add custom fields, define statuses, and track full job history while assigning work to staff or teams, and track performance.

Inventory, POS & Special Orders

Request parts directly from within work orders, creating POs with expected delivery dates and supplier info. Auto-source from the closest location or warehouse.

Technician Scheduling

Schedule staff, departments, and locations efficiently with a drag-and-drop calendar, ensuring clear workloads and avoiding double bookings. Supports seamless commission and spiff splitting.

Intake Forms & Digital Signatures

Customize intake flows by vertical, collecting waivers, repair consents, fitment data, and approvals. Request e-signatures via Adobe Sign and DocuSign and enable customer uploads.

Warranty & Serialized Tracking

Attach serial numbers to products sold or serviced. Track warranty status, replacement history, damage notes, and approvals. Built-in scanning + search.

Customer Updates

Send quote approvals, repair statuses, or pickup notifications via email or SMS. Deploy localized templates based on the location or brand.

Built specifically for Shopify POS

Leverage Shopify POS hardware, admin dashboard, and user experience to improve adoption and minimize employee friction. No need to swap between apps or learn additional apps.

WorkMate is the inventory management solution for POS-integrated furniture brands, simplifying diverse inventory, fulfillment, multi-location product management, customer engagement, and workforce. As BikeMart’s success shows, WorkMate is the answer for your business.

Kevin Smith, BikeMart President

“The bicycle industry is so far behind in the present-day technology world, especially given how complicated the retail side is. Teifi has been a great partner and helped us bring our website, POS, and work orders into the modern world. If we have any needs, they listen and ensure everything works perfectly.”

Ready to gear up & transform your shops?

Talk to our team to get started